High-Level Skill Training
Internal Facilitator Training
Many employees find themselves in the position of having to facilitate working through situations in order to produce desired results. Creating internal capacity from within to own and drive forward critical culture change initiatives raises the bar for success. Practical skill development in areas associated with effective facilitation, including effective communication and effective meetings facilitation along with basic platform and presentation skills raise the quality of internal competency.
Good meetings get the highest quality results possible by utilizing the capacity of all involved and building commitment for future action. Considering the amount of time invested (think direct cost as well as indirect cost) organizations pay an incredible price for ineffective meetings. Teaching employees how to prepare, run and then follow-up on meetings becomes a valuable skill set contributing to the organization’s bottom line versus holding sub optimum meetings which waste time, money, and resources. Skills include establishing effective structure, agenda building, effective decision making, managing group energy, group dynamics and intervention techniques.
When effective communication skills are practiced within an organization, greater levels of acceptance, engagement, ownership, creativity and inquisitiveness facilitate more tangible results. Our workforce continues to grow more diverse, not only in terms of traditional indicators (race, ethnicity, age, gender identification and sexual orientation) but also in how people fundamentally approach their work. Each individual has a unique way of thinking, acting and communicating. Organizations must optimize the differences people bring to their work by teaching them how to make the most of them through the use of:
- Conflict resolution skills
- Influencing skills
- Understanding interpersonal style differences
- Rapport and active listening skills
- Giving and receiving effective feedback skills